By offering logistics from start to finish, Envoy is here to help B2B and B2C eCommerce businesses handle everything from packaging and warehouse management to shipping and returns.
As soon as someone places an order or buys something from your website, we take care of the rest. Our systems integrate with your e-commerce platform, so when something is requested, we get the notification instantly and get to work.
Our Service Promise: Once an order is received, we will ship your item to your customer within 24 hours.
We can offer your B2C small to medium-sized business complete eCommerce fulfillment, including integration with your online store. Some examples of eCommerce platforms we work with (but are not limited to) are Shopify, Amazon and Etsy.
In addition, Envoy can provide omnichannel fulfillment, so even if your customers are ordering across numerous sales channels, we have the infrastructure and staffing to fulfill those orders seamlessly.
Once your orders are transmitted electronically to our warehouse management system, they are picked, packaged, and shipped with tracking numbers that are sent back to your customers.
When working with other brands, suppliers and vendors, having a third-party logistic partner that can follow the strict requirements set out by each business is paramount to a successful operation.
Electronic Data Interchange (EDI) allows your company to manage your logistics better and enables optimal forecasting and profit management.
Envoy is EDI-compliant, which means we can exchange transactions and documents in the standard electronic format required, with the ability to customize the level of EDI your business requires based on your specific needs.
Our EDI solutions can integrate with all major retailers so that orders are packaged, labelled and shipped according to their specifications.
From the moment we receive your product, we ensure your customers will receive it exactly as you intend.
Orders are picked using barcode technology which integrates with our warehouse management system, ensuring both speed and accuracy. From there, we pack your items addressed to each specific customer in a manner that is accurate and cost-effective.
Envoy Network can custom package your inventory to ensure all shipments are identical despite how your product arrives at our warehouse. We also can create personalized boxes or procure packaging specific to your marketing needs.
Envoy Network has negotiated large volume contracts with major courier companies and Less-Than Truck (LTL) carriers, allowing us to pass savings on to our clients.
We also have our own fleet of delivery vehicles in Toronto, making it easy for us to get your product where it needs to go and FAST!
If a product needs to be returned due to being damaged, defective, or simply an unwanted gift, we can handle this for you. All returns are inspected on receipt, and the inventory's condition is reported to the customer.
In addition, we handle the disposal of damaged inventory, and products that pass our quality control inspection can be returned to your inventory for storage.
If you are seeking order fulfillment services from a full-service partner you can trust, Envoy has got you covered.
We are here to help your eCommerce business optimize your operations, reduce costs, save time and handle your entire logistics so that you can put your energy into running your company.
Contact us today to learn more or get a quote!